POLICY
Cancellation & No-Show Policy
Our cancelation and no-show policy isas set out in the table below
Fixed Number of treatments Packages
Time |
Outcome |
Cancelation or reschedule more than 24 hours prior to your appointment |
Fully flexible – no fees are appointment delays |
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment |
Can reschedule but minimum of 2 week waiting period |
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show |
Appointment cancelled and treatment forfeited. |
Guarantee Package
Time |
Outcome |
Cancelation or reschedule more than 24 hours prior to your appointment |
Fully flexible – no fees are appointment delays |
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment |
Can reschedule appointment – minimum wait of 2 weeks |
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show |
Can reschedule appointment – minimum wait of 3 weeks |
Standard Weekly payment Plan
Time |
Outcome |
Cancelation or reschedule more than 24 hours prior to your appointment |
Fully flexible – no fees are appointment delays |
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment |
Can reschedule appointment – minimum wait of 1 week |
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show |
Can reschedule appointment – minimum wait of 2 weeks |
Go Slow Weeklypayment Plan
Time |
Outcome |
Cancelation or reschedule more than 24 hours prior to your appointment |
Fully flexible – no fees are appointment delays |
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment |
Can reschedule appointment – minimum wait of 2 weeks |
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show |
Can reschedule appointment – minimum wait of 3 weeks |