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POLICY

Cancellation & No-Show Policy

Our cancelation and no-show policy isas set out in the table below

Fixed Number of treatments Packages

Time Outcome
Cancelation or reschedule more than 24 hours prior to your appointment Fully flexible – no fees are appointment delays
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment Can reschedule but minimum of 2 week waiting period
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show Appointment cancelled and treatment forfeited.

Guarantee Package

Time Outcome
Cancelation or reschedule more than 24 hours prior to your appointment Fully flexible – no fees are appointment delays
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment Can reschedule appointment – minimum wait of 2 weeks
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show Can reschedule appointment – minimum wait of 3 weeks

Standard Weekly payment Plan

Time Outcome
Cancelation or reschedule more than 24 hours prior to your appointment Fully flexible – no fees are appointment delays
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment Can reschedule appointment – minimum wait of 1 week
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show Can reschedule appointment – minimum wait of 2 weeks

Go Slow Weeklypayment Plan

Time Outcome
Cancelation or reschedule more than 24 hours prior to your appointment Fully flexible – no fees are appointment delays
Cancelation or reschedule more than 2 hours prior to your appointment but less than 24 hours prior to your appointment Can reschedule appointment – minimum wait of 2 weeks
Cancelation or reschedule less than 2 hours prior to your appointment or a no-show Can reschedule appointment – minimum wait of 3 weeks